Shipping Policy

Last updated: 24 May 2026

This Shipping Policy explains how G11 delivers orders placed on www.g11kw.com.

1. Delivery area

We deliver across Kuwait.

2. Delivery time

Orders are usually delivered within 1–3 days, depending on your area. Larger or special-order items may take a little longer; we will let you know if so.

3. Delivery fee

A delivery fee applies to orders. The fee is shown before you confirm your order.

4. Pickup

Pickup is not currently available. All orders are delivered.

5. Before delivery

We may contact you on the phone number or WhatsApp you provided to confirm your delivery. Please make sure your contact number is reachable and your address details are correct and complete.

6. Receiving your order

Please check your order on delivery. If anything is wrong, damaged, or missing, contact us as soon as possible so we can help — see our Returns Policy and Warranty Policy.

7. Missed delivery

If we cannot reach you or deliver because the address or contact details are incorrect, we will contact you to arrange delivery again.

8. Contact us

G11 Company for Retail Sale of Auto Spare Parts and Accessories
Commercial Registration No.: 339479
Commercial License No.: 2011/156
Kuwait, Capital Governorate, Shuwaikh Industrial 3, Street 33, Plot 000097, Unit 2
خدمة العملاء / الاتصال بالمعرض: +965 9765 6406
واتساب: +965 9959 9341
Email: info@g11kw.com
Website: www.g11kw.com